Thursday, October 06, 2005

Closing all open applications

Q. I have a simple question: How do you close all open applications when asked to do so when installing Norton Internet Security?

A. When installing most programs it is usually a good idea to close any open applications prior to the install. In some cases the install will not complete until you do so.

The reason for this is that any interruption of the process could cause problems that might lead to a failed install or even a system crash. Also, some software installation routines need access to program files that may be in use by the open application.

In most cases, all you need to do is close the obviously open programs such as Web browsers, e-mail programs and so forth. To close them you do this just the way you always do. Click File, then Exit or Close. You can also just click the X in the upper right hand corner of the application window.

Tip:

If you want a quick way to close all the open applications at once all you need to do is hold the Ctrl key and click on each application button on your task bar. This will multi-select them. Once you have them all selected you can right click on any one of them and select close. This will close them all. If you have any unsaved work like a Word document or a draft of an e-mail you will be prompted to save your work before closing.

In some cases you may need to close background applications. I have rarely had to do this when installing a program, but if you do, just bring up the Task Manager by hitting Ctrl-Alt-Del. From there you would just select anything in the Applications tab and click End Task on each item till the window is clear.

In very rare instances you may need to go the the Processes tab and end any non-essential processes. This requires a knowledge of what is essential and what is not. You can probably move forward on your install without making any changes here.

FYI, the essential operating system processes you want to leave running are as follows:

Windows XP

csrss.exe

explorer.exe

lsass.exe

services.exe

smss.exe

spoolsv.exe

svchost.exe

system

system idle process

winlogon.exe

HelpLine

2 Comments:

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